Copier & Printer Repair Services
No service agreement? No problem. Our experienced local technicians diagnose and repair office copiers and printers, with simple upfront pricing to get started: $109 per device, including the first hour of labor.
Trusted equipment brands we represent
How Non-Contract Repair Works
Straightforward service with no surprises. You approve any additional work before it happens.
Request Service
Tell us about your equipment and the problem online in a couple of minutes, or give us a call.
We Confirm the Details
Our service team reviews your request and contacts you to confirm details and schedule your visit.
Diagnosis & First Hour
A local technician visits, diagnoses the problem, and works on it for up to one hour, all included in the $109 fee.
You Approve Any Repairs
If more parts or labor are needed, you get a quote first. No additional billable work happens without your approval.
Simple, Upfront Pricing
Non-Contract Service & Diagnosis: $109 Per Device
For equipment not covered by a Cowboy Technologies service agreement, one flat fee gets a technician on site and working on your machine. The $109 fee includes:
- The initial service visit
- Equipment diagnosis
- Up to one hour of service labor
If the diagnosis takes less than one hour, any unused portion of that hour can be applied toward the repair if you approve the quote. If additional parts or labor are required, we provide a quote for your approval before proceeding with any additional billable work.
The $109 fee is payable whether or not you approve additional repairs. Unused time is not refunded or credited toward a future service visit if you decline the repair.
Common Copier & Printer Problems We Fix
Share the make, model, and what’s happening when you request service so our technicians come prepared.
Error Codes & Warnings
Messages on the display that stop your machine from printing, copying, or scanning.
Paper Jams & Feed Problems
Repeated jams, misfeeds, and trays or document feeders that won’t pull paper correctly.
Print Quality Issues
Streaks, spots, smudges, faded prints, or color that doesn’t look right.
Scanning & Copying
Scan to email or folder problems and copy functions that stopped working.
Network & Connectivity
Devices that dropped off the network or that computers can no longer print to.
Worn Parts & Unusual Noises
Grinding, clicking, or worn components that need maintenance or replacement.
Save With a Service Agreement
Tired of Paying Per Repair? Put Your Printing Under One Program.
With a Cowboy Technologies print service agreement, your covered equipment, supplies, and service come together under one local team, so you’re not paying for each visit as problems come up.
- Equipment covered under an active Cowboy Technologies service agreement receives service according to the terms of that agreement
- Toner and supplies shipped as your devices need them
- Device monitoring that tracks usage and supply levels
- One team to call for equipment, supplies, and service
Why Cowboy Technologies?
Roots Dating Back to 1973
Our business technology heritage goes back more than five decades.
Experienced Technicians
Local copier technicians who know the equipment they service.
Sharp Platinum Level
A Sharp Platinum Level Service Provider.
Kyocera Authorized Dealer
An authorized dealer for Kyocera printers and multifunction devices.
Texas based, with onsite support that includes Laredo, Del Rio, Corpus Christi, and Victoria.
Questions About Non-Contract Repair
Do I need a service agreement to get my copier repaired?
No. We repair copiers and printers for businesses without a service agreement. Non-contract service starts at $109 per device, which includes the visit, diagnosis, and up to one hour of labor.
What happens if my repair takes more than an hour?
We’ll give you a quote for the additional parts or labor before any extra billable work begins. If the diagnosis took less than an hour, the unused time can be applied toward the repair when you approve the quote.
What if I decide not to move forward with the repair?
That’s your call. The $109 fee still applies, since it covers the visit and diagnosis. Unused time is not refunded or credited toward a future visit.
Does submitting a request schedule a technician?
Not yet. Your request goes to our service team for review, and we’ll contact you to confirm the details and schedule your visit. No payment is collected through the form.
When are technicians available?
Standard service hours are Monday through Friday, 8:00 AM to 5:00 PM. After-hours, weekend, and holiday service may be available at additional rates and must be prearranged.
Copier Down? Let’s Get It Running Again.
Request service online in a couple of minutes, or call us at (210) 888-4900, Option 1.